Exploring the Impact of E-Commerce on Small Businesses
E-commerce has transformed how small businesses operate, providing opportunities for growth, efficiency, and global reach. As consumers increasingly shift toward online shopping, small businesses must adapt to remain competitive. While e-commerce offers numerous advantages, it also presents challenges that require strategic planning . Understanding the impact of e-commerce on small businesses can help entrepreneurs leverage digital tools to enhance their operations and customer experience. Expanding Market Reach and Customer Base One of the most significant benefits of e-commerce is its ability to expand a small business’s market reach beyond local boundaries. Traditionally, small businesses relied on foot traffic and word-of-mouth marketing to attract customers. With e-commerce, they can sell products or services to customers worldwide, breaking geographical limitations. Online marketplaces like Amazon, Etsy, and eBay allow small businesses to reach new customers without requiring a p...